Privacy policy

How we handle your data

OpenLens is built for teams that expect trustworthy accessibility automation. This page outlines the information we collect, why we collect it, and the controls available to you.

Information we collect

  • We store account details you share with us (like your name, email address, and workspace preferences) to deliver the OpenLens experience.
  • Scan results, accessibility scores, and remediation notes generated inside your workspace are kept so your team can track progress over time.
  • We gather limited product analytics and diagnostic data to understand feature usage and keep the platform reliable.

How we use your data

  • Account data powers authentication, billing, and customer support.
  • Scan artifacts and issue payloads are processed to render dashboards, downloadables, and AI-powered remediation suggestions.
  • Aggregated analytics help us improve performance, prioritize features, and detect abuse.

Sharing and retention

  • We do not sell your data. Limited vendors (such as hosting providers or ticketing tools) only receive information required to operate the service under strict agreements.
  • Scan data is retained for the life of your account unless you request deletion. You can contact us any time to purge stored reports.
  • If we need to update this policy, we will post a notice in the dashboard and send an email to the address on file.